Consumer

Citi Octopus Platinum Card Limited Offer

Add Octopus to iPhone to enjoy a free card image of your choice!

Earn $20 with Octopus Mastercard® on Gaming Merchants!

Anti-Deception Coordination Centre (ADCC)
If in doubt, please call the police “Anti-Scam Helpline 18222” for enquiries. You can also browse ADCC’s website (www.adcc.gov.hk) for the latest scam trend.

For more security information about Octopus Online Services, please click here.

Please beware of bogus phone calls and messages. To help you identify Octopus SMS instantly, we have joined the “SMS Sender Registration Scheme”, using registered sender IDs #Octopus and #OctopusOTP when sending SMS to local mobile users. Our staff will never ask you over the phone for your account passwords, nor will we contact you using pre-recorded voice messages. Please verify with us or seek police assistance when in doubt.

Please beware of fake Octopus App.

You can download the official Octopus App titled 'Octopus' from the links below.

Google Play
App Store

Top up Octopus using mobile
Add an Octopus Card to mobile
How to apply and upgrade Octopus Wallet
Octopus Mastercard^®
Shop online with freedom and control
Make QR Code payments with Octopus UnionPay Card
Automatic
Add-Value Service (Via Credit Card)
Application Hotline: 2266 2338
Personalised Mobile Octopus with Student Status
Apply JoyYou Card to enjoy the $2 Scheme
Upgrade your Auto-reload Amount to $500
Lost Octopus
Reporting Service
Join as an Octopus Retail/Online Merchant
Public Transport Fare Subsidy Collection