Welcome to the Octopus (Hong Kong) Site.

Transaction record checking text version

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Customer Service

Octopus Customer Service Hotline: 2266 2222
(Mondays to Fridays, 9 am to 9 pm;
Saturdays, 9 am to 6 pm, except public holidays)

Lost Octopus Reporting Hotline (24-hour) : 2266 2266

Did you know?

Octopus processes over 3 million transactions a day through the MTR system, saving time and money for commuters and the MTR Corporation.

Caring CompanyWeb Accessibility Recognition Scheme 2016
© 2012 Octopus Holdings Limited. All rights reserved.