Welcome to the Octopus (Hong Kong) Site.

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What follows is a few links to some of the important pages and the search tool. If you wish to skip this you can

Octopus Logo

What follows is a list of links to sections of the site. If you wish to skip this you can go to main content.

Second level navigation menu:

Choose Your Octopus

Fourth level navigation menu:

Personalised Octopus

If you have a Personalised Octopus, you can have your name and photo (optional) printed on it.

Furthermore, you can enjoy Lost Octopus Reporting Service.

Get Your Personalised Octopus Now!
Download application form

How to get your Personalised Octopus

  1. Obtain an application form:
    • Download from here.
    • At any MTR or Light Rail Customer Service Centres (except Racecourse)
  2. Complete the form and return all the four pages in person to any one of the following Customer Service Centres:
    • At any MTR Customer Service Centres: Chai Wan, Choi Hung, Diamond Hill, Hung Hom, Kwai Hing, Lai Chi Kok, Lam Tin, Lo Wu, Lok Ma Chau, Quarry Bay (Taikoo Place), Sai Wan Ho, Kennedy Town, Sha Tin, Sheung Shui, Tai Wo Hau, Tung Chung and Yau Tong stations
    • At Light Rail Customer Service Centres: Ferry Pier Terminus, Leung King, Tin Yat, Town Centre, Yuen Long
Lost Octopus Reporting Service

If you lose your Personalised Octopus, our Lost Octopus Reporting Service allows you to claim a refund for the remaining value, if any, on your Octopus.

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Did you know?

Octopus processes over 3 million transactions a day through the MTR system, saving time and money for commuters and the MTR Corporation.

Caring Company
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