Welcome to the Octopus (Hong Kong) Site.
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What follows is a few links to some of the important pages and the search tool. If you wish to skip this you can
What follows is a list of links to sections of the site. If you wish to skip this you can go to main content.
Top level navigation menu:
Second level navigation menu:
Third level navigation menu:
Fourth level navigation menu:
Personalised Octopus
If you have a Personalised Octopus, you enjoy the following benefits:
- Imprinted with your name and optional photo.
- Can be used for access control at residential and commercial properties.
- Offers Lost Octopus Reporting Service.
How to get your Personalised Octopus
- Obtain an application form:
- Download from here.
- At MTR Customer Service Centres: Chai Wan, Choi Hung, Diamond Hill, Hung Hom, Kwai Hing, Lai Chi Kok, Lam Tin, Lo Wu, Lok Ma Chau, Quarry Bay (Taikoo Place), Sai Wan Ho, Sha Tin, Sheung Shui, Tai Wo Hau, Tung Chung and Yau Tong stations
- At Light Rail Customer Service Centres: Ferry Pier Terminus, Leung King, Town Centre, Yuen Long Terminus, Tin Yat and Tin Shui Wai stations
- At New World First Ferry Octopus Service Centres at Central Piers 5 & 6
- Complete the form and return it in person to any one of the above Customer Service Centres.
- If you are a student, you can apply for your Personalised Octopus with student status at school as well as through designated MTR Customer Service Centres.
- To get a Personalised Octopus, you need to pay HK$100, including HK$50 refundable deposit, HK$30 initial stored value and HK$20 handling fee.
Lost Octopus Reporting Service
If you lose your Personalised Octopus, our Lost Octopus Reporting Service allows you to claim a refund for the remaining value, if any, on your Octopus.
