Collect with Octopus Card (Including Octopus Mobile SIM, watches, ornaments etc.)
There are two channels to collect Octopus top-up value with your Octopus card:
- The Octopus App
- Octopus Service Points
The Octopus App
With the below devices, you can collect Octopus top-up value anywhere:
- Android - NFC enabled mobile devices
- iOS - iPhone 7 or newer with iOS 13 or above, or connected with Octopus Mobile Reader.
Register your Octopus card on the Octopus App before collection:
- Open the Octopus App and tap Octopus card on the home screen
- Tap "+" button
- Input Octopus number
- Place your Octopus by the back of your mobile device to complete the registration.
Collect Octopus top-up value:
- Open the Octopus App. There will be a red dot on the "Message" icon if there is pending Octopus top-up value to be collected. Tap "Message".
- Select the related message from the list.
- Click "COLLECT".
- Place the Octopus by the back of your mobile device or on the Octopus Mobile Reader until the transaction receipt is shown.
For details of the Octopus App, please click here.
Octopus Service Points
Please bring your Octopus and visit one of the Octopus Service Points located at designated MTR stations and shopping malls to collect your Octopus Top-up Value.
Click here to search for an Octopus Service Point nearest to you.
Please follow the instructions on the screen of Octopus Service Point for collection of Octopus Top-up Value.