Octopus Service Points
A specially designed On-Loan Octopus featuring the new corporate logo is available for card replacement, and can be mailed to First Generation On-Loan Personalised Octopus holders who registered for a replacement card online. Act now, and be one of the first to own this special card in town!
At Octopus Service Points in designated MTR stations and shopping malls, you can do the following:
- Replace your First Generation On-Loan Octopus
- Check your Octopus' remaining value, Reward$ balance and the latest transaction records
- Activate your Rewards membership and download Reward$
- Collect incomplete transaction or other refund and bonus (if any) onto your Octopus
- Check the status of your Octopus and reactivate Inactive Octopus and Inactive Smart Octopus
- Complete registration of Octopus in Octopus App ?
- Collect public transport fare subsidy ?
- Upgrade stored value limit
You can see the full list of Octopus Service Points or search for an Octopus Service Point nearest to you below.