Octopus Service Points
At Octopus Service Points in designated MTR stations and shopping malls, you can do the following:
- Replace your On-Loan or Sold Octopus
- Check your Octopus' remaining value and the latest transaction records
- Collect incomplete transaction or other refund and bonus (if any), which will be added to your Octopus
- Check the status of your Octopus and reactivate Inactive Octopus and Inactive Smart Octopus
- Complete registration of Octopus in Octopus App ?
- Collect public transport fare subsidy or consumption voucher?
- Enquire 2023 Consumption Voucher Records
To find the nearest Octopus Service Point, simply send a default message and share your location through WhatsApp. Alternatively, you can view the full list of Octopus Service Points below: