Press Release 24 November 2020
Octopus App Redesigned to Become the Perfect Companion for Octopus Customers
(Hong Kong, 24 November 2020) Octopus Cards Limited (OCL) today announces that the Octopus App is revamped with a refreshing user interface allowing customers to better manage their Octopus cards and services, in particular the most popular top-up and essential transport services.
"Octopus O! ePay", the digital wallet is also renamed as "Octopus Wallet" * making it an integral part of the Octopus App and empowering Octopus customers with an even wider range of offline and online payment functions.
Major user benefits of the revamped Octopus App include:
- Octopus card and Octopus Wallet functions are featured separately enabling customers to find the related products and services way easier; they can also top up their Octopus cards and check balance anytime, anywhere;
- Customers can find transport-related information and services at a glance, including Public Transport Fare Subsidy Scheme checking and collection; MTR, bus and ferry monthly pass purchases; MTR Student Travel Scheme renewal;
- Key merchants using Octopus card number for members to earn rewards in their respective loyalty programmes are grouped together. Customers can easily join the programmes through the Octopus App and grab the latest promotion offers;
- Customers can transfer funds from the Octopus Wallet to a friend's Octopus card by tapping it onto the mobile phone making P2P (peer-to-peer) payment a seamless experience;
* Please refer to the appendix for the names of related Octopus Wallet services
"The future is mobile and we recognise customers' needs in the payment space are evolving at a tremendous rate. The revamped Octopus App demonstrates a leap forward for Octopus in redefining a digital ecosystem that elevates the complete payment experience," said Mr. Angus Lee, Chief Executive Officer of OCL. "The single Octopus App is home to the physical Octopus cards, Octopus Wallet and the myriad of services making it the perfect companion for Octopus customers."
"Octopus will continue to bring users innovative features and amazing experiences that they can expect from Hong Kong's leading e-payments provider," he added.
For details of the Octopus App, please visit https://www.octopus.com.hk/en/consumer/mobile-payment/octopus-app/about/index.html
Photo caption:
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The revamped Octopus App features Octopus card and Octopus Wallet functions separately enabling customers to find the related products and services way easier.  |
Appendix: Names of Related Octopus Wallet Services
| Before | New | |
| (i) | Octopus O! ePay | Octopus Wallet |
| (ii) | Octopus O! ePay Account | Octopus Wallet |
| (iii) | Octopus O! ePay Service | Octopus Wallet Service |
| (iv) | Octopus App O! ePay QR Code | Octopus QR Code |
| (v) | O! ePay Mastercard | Octopus Mastercard |
- Ends -
