Press Release

OCL reminds the public and customers to be vigilant against fraudulent websites and App

(Hong Kong, 26 October 2026) Octopus Cards Limited (Octopus) reminds the public and customers to be vigilant against the following suspicious website, which may direct customers to download a suspicious application.

Below is the suspicious website:

• hxxps://octopus-auth[.]com

Octopus seeks to clarify that our company has no connection with the mentioned website and has notified the Hong Kong Monetary Authority. The list above is not exhaustive as the domain names of fraudulent websites keep changing.

Octopus reminds the customers to download or update the Octopus App only from official app stores. Octopus will never ask customers to validate their personal and/or account related information by SMS, email or social media posts, or through any hyperlinks embedded in such messages. To help you identify Octopus SMS instantly, we have joined the SMS Sender Registration Scheme, using registered sender IDs including #Octopus and #OctopusOTP when sending one-way SMS to local mobile customers. Please note that ‘OCTOPUS’ is no longer used as the sender ID.

Should you have any queries, please contact us at 2266 2222.

 

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