FAQ

With the new Octopus Easy Park Auto-Payment Service, you can enjoy a seamless parking experience without tapping your Octopus Card. After registering for the service, you can directly enter or leave the car park without taking out your Octopus Card. The whole payment process is fully automated, which is very convenient.

You must have Octopus Card on your iPhone or Apple Watch and register your Octopus number in your Octopus Wallet account. The service will be extended to Android handset users soon.

Applying for the Octopus Easy Park Auto-Payment Service is free of charge.

At present, Octopus Wallet users can enjoy Octopus Easy Park Auto-Payment Service only at The LOHAS. The service will be launched at other car parks soon.

Input your license plate number to link with your Octopus Card registered in the Octopus App.

You may need to activate the Easy Park Auto-Payment Service when you enter the carpark the first time, or you may have to tap your card if the parking fee exceeds $200.

The first time you use it in a designated car park, tap your registered Octopus Card at an Octopus reader at the entrance to a designated car park for the service activation.

The service will take effect 30 minutes after you activate the service