Questions about Octopus products or services
Octopus Customer Service Hotline
Manned Service Hours: Mondays to Fridays, 9 am to 9 pm; Saturdays, 9 am to 6 pm, except Sundays and public holidays.
Octopus Customer Service Hotline User Guide
Octopus Cards Limited
46/F, Manhattan Place, 23 Wang Tai Road, Kowloon Bay, Kowloon, Hong Kong
Questions about Octopus Rewards
Octopus Rewards Customer Service Hotline
Manned Service Hours: Mondays to Fridays, 9 am to 5 pm; except Saturdays, Sundays and public holidays.
Octopus Rewards Customer Service Hotline User Guide
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