Non-transferable Card Type

Only Adult, Elder and Personalised Octopus (On-Loan version only) can be transferred to Mobile Octopus. However, there are some Personalised Octopus that cannot be transferred; these include but are not limited to the followings:

• Personalised Octopus for customers aged 12 or below (including Personalised Octopus with Student Status)
• Personalised Octopus with Persons with Disabilities Status
• Staff Personalised Octopus
• Personalised Octopus with Lo Wu / Lok Ma Chau / Disneyland Monthly Pass
• JoyYou Card

Note: For these Octopus cards, you can transfer them to Mobile Octopus if the above mentioned monthly passes have expired. However, once transferred, you cannot apply for any of the above-mentioned services to Mobile Octopus. Instead, you must re-apply for these services through the service providers, using another Octopus card and pay the application fee(s).