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26 Februray 2008
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New Transaction Enquiry Service

In an ongoing effort to enhance services to customers, Octopus Cards Limited (OCL) has teamed up with PCCW-HKT Telephone Limited (PCCW) to roll out a new transaction enquiry service on the eye multimedia service.

The new service, as an innovative application on PCCW's eye multimedia service, enables Octopus customers to check the balance and the last 10 transactions on their cards. Customers can simply connect a card reader offered by PCCW to the eye device and use it to check transactions on their Octopus cards at home.

Customers who subscribe to PCCW eye service during the promotion period will get a complimentary card reader*. For more information, please call the PCCW 24-hour sales hotline on 2888 0008 or visit any PCCW shop.

The new Octopus transaction enquiry service is OCL's initiative to provide a new channel for customers to check transactions on their cards. Currently, customers can check the remaining value and the last 10 transactions on their Octopus cards via the Octopus Enquiry Machines free of charge at any MTR station. Customers can also request a print-out of the last 10 transactions at any MTR customer service centre for a nominal fee of HK$3 charged by MTR.

Octopus recognizes the need to serve our customers well and we are committed to ensuring that customers who use our services each and every day continue to do so with the confidence and trust that have made us an integral part of daily life in Hong Kong.

* Available while stocks last. Terms and conditions apply.

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