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29 November 2001 Notice of Amendments to the Conditions of Issue of Octopus and Change of Name
Octopus Cardholders should note that Creative Star Limited ("Creative Star"), the issuer of Octopus cards, will change its name to "Octopus Cards Limited" on 2nd January 2002 and will be amending the Conditions of Issue of Octopus ("Conditions") at the same time.
The purposes of the key changes are as follows:
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to make sure Creative Star exercises its discretions under the Conditions in a fair way; |
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to clarify and simplify the Conditions where they deal with (i) applications for Personalised Octopus cards and (ii) Student Cardholders; and |
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to clarify that if a Personalised Octopus card has been reported lost, the Deposit for the Card will not be refundable but will be withheld to cover the cost of the Card and a reasonable administration fee. |
The above is a summary only of the key changes to the Conditions and is not an exhaustive list of all the changes. Other changes are mainly stylistic or for the purpose of simplification or clarification.
The revised Conditions are set out below in full and the changes from the existing form are highlighted. Copies of the revised Conditions will also be available at every MTR Station, KCR East Rail Station, KCR Light Rail Customer Service Centre, and from Creative Star direct starting from 29th November 2001. The revised Conditions can also be downloaded from the website of Creative Star (www.octopuscard.com).
The revised Conditions come into effect on 2nd January, 2002.
If any Octopus Cardholder does not accept the revised Conditions, he or she should surrender his/her Octopus card to Creative Star and apply for a refund of the Deposit for, and the value remaining in, the Octopus card within 60 days after the date of this notice.
KWOK, Chung On Herbert Legal Advisor Creative Star Limited 29th November, 2001. P.O. Box No.62336, Kwun Tong Post Office Octopus Hotline: 2266 2266
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