Our basic Octopus product includes Child, Adult and Elder cards at your choice.
It comes with a refundable HK$50 deposit which covers the card cost and ensures uninterrupted Octopus service in case of negative value (i.e. the convenience limit) of (a) up to HK$35 on a single occasion for On-Loan Octopus issued before 1 October 2017, or (b) up to HK$50 on a single occasion for On-Loan Octopus issued on or after 1 October 2017.
Your Octopus is issued to you for your regular use. If your On-Loan Adult Octopus is issued on or after 1 October 2017, and has not had any add value or payment transaction for three years, it will become an Inactive Octopus and you may have to pay the Inactive Octopus Administrative Fee. If you no longer need it, please return it to us and collect the deposit and remaining value (if any) to avoid the Inactive Octopus Administrative Fee.
|Type||Deposit||Initial stored value*||Handling charge||Fare concession eligibility|
|Elder||HK$50||HK$20||—||Check with transport companies|
*The initial stored value for Standard Octopus selling via "MTR Ticket & Octopus Selling Machine", and "Citybus Ticketing Office at Bus Terminus at Hong Kong Port of Hong Kong-Zhuhai-Macao Bridge" is HK$70 (Child version) and HK$150 (Adult & Elder versions).
Authorised distribution outlets of Standard Octopus
MTR Customer Service Centres:
All stations (except Racecourse station)
Light Rail Customer Service Centres:
Ferry Pier Terminus, Leung King, Town Centre, Yuen Long Terminus and Tin Yat stations
First Ferry Customer and Octopus Service Centres:
Cheung Chau Pier, Mui Wo Pier, Central Pier 5 & Central Pier 6
MTR Ticket & Octopus Selling Machine:
Hong Kong West Kowloon Station (Only On-Loan Octopus is available)
Citybus Ticketing Office:
Bus Terminus at Hong Kong Port of Hong Kong-Zhuhai-Macao Bridge. (Only On-Loan Octopus is available)
Bulk On-Loan Octopus Order:
Special Arrangement Requisition Form (only applicable for card order quantity is or over 1,000 pcs)