Welcome to the Octopus (Hong Kong) Site.

Additional text has been added to aid users who may be using screen readers to view this site. If you are reading this text on your screen then either, the style sheet (CSS) file has failed to load, in which case you should refresh your screen or, your browser may not support style sheets. Find out more about which browsers support style sheets on the World Wide Web Consortium website.

What follows is a few links to some of the important pages and the search tool. If you wish to skip this you can

What follows is a list of links to sections of the site. If you wish to skip this you can go to main content.

Second level navigation menu:

Other Ways to Reload

In Hong Kong, you can conveniently top up your Octopus using cash and electronic fund transfer.

Cash

Your Octopus can be reloaded up to HK$1,000 in total value at thousands of locations throughout Hong Kong. Visit the following locations for cash reloading:

  • Our Authorised Add Value Service Providers, such as convenience stores, supermarkets, fast-food chains
  • MTR Customer Service Centres
  • Airport Express Line Customer Service Centres
  • Light Rail Customer Service Centres
  • KMB Customer Service Centres
  • First Ferry Customer and Octopus Service Centres (Cheung Chau Pier, Mui Wo Pier, Central Pier 5 & Central Pier 6)
  • NWFB Customer Service Centre at Admiralty (East) Bus Terminus
  • Citybus Customer Service Centre at Airport Ground Transportation Centre

You can also top up using Add Value Machines at MTR and selected Light Rail Stations.

Electronic fund transfer

You can reload your Octopus by electronic fund transfer at selected ATMs of the AEON ATM network (applicable to AEON Credit Card holders only).

Need help?

Sometimes you may have a question regarding your Octopus. Learn about customer service we offer or contact us today.

Breadcrumb

You are here:

Footer

Did you know?

Octopus processes over 3 million transactions a day through the MTR system, saving time and money for commuters and the MTR Corporation.

Caring Company 2011/12Octopus Technical Department has been certified as complying with ISO9001
© 2012 Octopus Cards Limited. All rights reserved.