Welcome to the Octopus (Hong Kong) Site.

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Easy Reloading

Reloading your Octopus is easy

You can reload it through the Automatic Add Value Service or anytime at thousands of locations all over town.

Automatic reloading with AAVS

When you link the Automatic Add Value Service (AAVS) to your credit card, every "dood" brings you all of your usual credit card benefits, from credit card bonus points to cash rebates, airline mileage, an interest-free repayment period - and more!

Apply now for Automatic Add Value Service

When you receive your confirmation letter, please activate your AAVS.

Other reload methods

If you prefer, you can also reload your Octopus with cash anytime at thousands of locations throughout Hong Kong or by electronic fund transfer through the AEON ATM network (for AEON customers only).

Find out more

DBS Octopus ATM Card
DBS Octopus ATM Card

The DBS Octopus ATM Card with built-in Automatic Add Value Service.

FAQ

Learn more about Octopus in our FAQ section.

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Customer Service

Octopus Customer Service Hotline: 2266 2222

Lost Octopus Reporting Hotline: 2266 2266

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Octopus Technical Department has been certified by SGS as complying with ISO9001:2008

Did you know?

Octopus processes over 3 million transactions a day through the MTR system, saving time and money for commuters and the MTR Corporation.