Welcome to the Octopus (Hong Kong) Site.

Additional text has been added to aid users who may be using screen readers to view this site. If you are reading this text on your screen then either, the style sheet (CSS) file has failed to load, in which case you should refresh your screen or, your browser may not support style sheets. Find out more about which browsers support style sheets on the World Wide Web Consortium website.

What follows is a few links to some of the important pages and the search tool. If you wish to skip this you can

What follows is a list of links to sections of the site. If you wish to skip this you can go to main content.

Earn and Redeem Reward$

Join Octopus Rewards Programme

Become a member of the Octopus Rewards Programme, you can earn or redeem Octopus Reward$ with your Membership Octopus at our Rewards partners' outlets.

Join Octopus Rewards now!

How it works?

Earn Octopus Reward$ every time you tap your Membership Octopus at the Octopus readers upon making purchases at our Octopus Rewards partners' outlets, regardless of your payment means. Your cumulated Reward$ can be used to offset your spending at Rewards partners with Reward$1 = HK$1.
Learn More

Where you can earn and redeem

Shop with Membership Octopus at any Octopus Rewards partners' outlets displaying the Octopus Rewards icon.

Octopus Rewards iPhone App

Download the Octopus Rewards iPhone App to grab hold of the latest fabulous promotion offers anytime, anywhere! Enhanced version is available for download now!

Members' Corner

Learn how to check your Reward$ balance, subscribe to our e-newsletter, recover lost Reward$ and update your contact information.

Wanna get the latest news? Simply provide or update your email!

E-newsletter

Octopus Rewards looks for fabulous promotion offers exclusively for members at all times.
Stay tuned!

You may also provide your email address to receive our e-newsletter and grab the latest promotion offers easily.

Activate your membership

After registering online, please allow 48 hours before activating your membership at any Octopus Rewards Station or Octopus Service Point located at designated location or via the Internet if you have an Octopus PC Reader.

Terms and Conditions for Octopus Rewards programme has been updated. Please click here for the latest version of the Terms and Conditions.

FAQ

Learn more about Octopus in our FAQ section.

Breadcrumb

You are here:

Footer

Customer Service

Octopus Rewards Customer Service Hotline: 3690 1313
(Mondays to Fridays, 9 am to 5:30 pm;
Saturdays, 9 am to 1 pm; except public holidays)

Did you know?

Octopus processes over 3 million transactions a day through the MTR system, saving time and money for commuters and the MTR Corporation.

Caring Company 2011/12Octopus Technical Department has been certified as complying with ISO9001
© 2012 Octopus Rewards Limited. All rights reserved.